Most orders placed before 2:00 p.m., Monday through Friday, are processed and ready to ship within 1 business days. Standard shipping can typically take anywhere from 1 to 7 business days, depending on your proximity to the shipping location. If your delivery time is over a holiday, please add an additional day for delivery. All standard ground delivery times are estimates and are not guaranteed.

If you need your order more quickly, you may select Expedited Shipping in your shopping cart (availability dependent on your location). As long as the items you’re ordering are in stock, the order will be prioritized in our system and ship with an expidited service - typically arriving in 2-3 business days. Inclement weather may cause unexpected shipping delays.

Yes! If your order hasn’t shipped yet, we can help with cancellations or modifications. Please reach out to us as soon as possible through our Contact Us page. We’ll do our best to accommodate your request, but once an order has shipped, we’re unable to make any changes until the item is returned.

We ship our treasures worldwide! No matter where your campaign takes you, we’ll make sure your Dice Dungeons gear reaches your realm. Shipping costs and delivery times may vary depending on your location, which you can review at checkout.

If you’d like to return or exchange an item, just email us and we’ll guide you through the process! Our 365-day return policy allows returns for items that are unused, in the same condition you received them, and in their original packaging.

Please note: Certain items, such as gift cards and digital downloads, are non-returnable. For full details, visit our Returns & Exchanges page.

If you’d like to send a gift directly to someone, just add the items to your cart as usual. At checkout, use the “special instructions” or “notes” box to include a personal message with your order. This message will be sent along with the item, letting your recipient know it’s from you. For additional questions, feel free to reach out through our Contact Us page.

Our offices are based in the amazing city of Baltimore, Maryland, but you can also find us at major conventions like New York Comic Con (NYCC), PAX East, PAX Unplugged, and Gen Con. We love connecting with the tabletop community in person, so come visit us if you’re attending one of these events!

When you purchase a digital download from us, we’ll send it to the email address you provided during checkout. You should receive the download link within a few minutes of completing your order. If you don’t see it, check your spam folder or reach out to us for assistance.

We offer a wide range of dice crafted from different materials, including metal, glass, gemstone, and high-quality resin. Each product page provides specific details about the materials used in that set, along with care instructions to keep your dice in great condition.